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Last Updated: June 15, 2024

At GinkoFlights, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us when using our services, including:

  • Personal Information: Name, email address, phone number, date of birth, passport information, and billing address.
  • Travel Information: Travel preferences, flight history, and accommodation details.
  • Payment Information: Credit card details, billing information, and transaction history.
  • Communication Information: When you contact our customer service, we record and monitor the communication for quality assurance.

Information Collected Automatically

When you access our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit
  • Time and date of your visit
  • Time spent on those pages
  • Clickstream data

How We Use Your Information

We use the information we collect to:

  • Process and manage your travel bookings
  • Provide customer support
  • Send you booking confirmations and updates
  • Process payments and prevent fraud
  • Improve our services and develop new features
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

  • Travel Service Providers: Airlines, hotels, and car rental companies to fulfill your bookings.
  • Payment Processors: To process your payments securely.
  • Analytics Providers: To help us understand how our services are used.
  • Marketing Partners: To deliver relevant advertisements and promotions.
  • Legal Authorities: When required by law or to protect our rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
  • Preference Cookies: Enable the website to remember your preferences.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your Rights

Depending on your location, you may have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to restrict processing of your information
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +1-888-539-3812
  • Address: 123 Flight Way, San Francisco, CA 94105, USA